Privacy Policy

Last Updated: July 31, 2025

1. Introduction

Phantom City Studios ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.phantomcitystudios.com and use our services, including our AI Agents.

2. Information We Collect

2.1. Personal Data:

We may collect personally identifiable information, such as your name, email address, and contact details, when you voluntarily provide it to us (e.g., when you contact us, subscribe to newsletters, or interact with our services).

2.2. Non-Personal Data:

We automatically collect certain non-personal information when you access our website, including:

  • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and referring URLs.
  • Device Data: Information about your device, such as IP address, browser type, operating system, and unique device identifiers.
  • AI Agent Interaction Data: Data generated through your interactions with our AI Agents, which may include conversation logs or engagement metrics. This data is primarily used for improving agent performance and service delivery.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website and services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you updates, promotional materials, and other information related to our services (you can opt-out at any time).
  • To detect, prevent, and address technical issues or fraudulent activities.
  • To ensure the ethical and responsible operation of our AI Agents.

4. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement reasonable security measures designed to protect the security of any personal information we process. However, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where Phantom City Studios relied on your consent to process your personal information.

To exercise any of these rights, please contact us.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: