Privacy Policy

1. Introduction

Phantom City Studios respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or engage our services.

2. Information We Collect

2.1 Personal Information

We may collect your name, email address, company details, project information, and any other information you choose to provide through forms, email, or direct communication.

2.2 Usage Information

We may collect technical and usage data such as browser type, device information, IP address, referring pages, and interactions with our website.

2.3 Project Information

When discussing or executing client work, we may receive creative briefs, brand assets, campaign details, production notes, and related materials required to scope or deliver services.

3. How We Use Information

• To respond to inquiries and evaluate project fit.
• To provide, manage, and deliver studio services.
• To improve our website, workflows, and service quality.
• To communicate updates, proposals, and relevant business information.
• To protect our business, website, users, and operations from misuse or fraud.

4. Sharing of Information

We do not sell personal information. We may share information with trusted service providers, contractors, or technical partners only where required to operate the website, manage communications, or deliver services. We may also disclose information when required by law or to protect legal rights.

5. Data Retention

We retain information only for as long as reasonably necessary to manage inquiries, deliver services, comply with legal obligations, resolve disputes, and maintain business records.

6. Data Security

We implement reasonable administrative, technical, and operational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure. No digital system can guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. To exercise these rights, contact us using the details below.

8. Third-Party Services

Our website may link to third-party platforms or services. We are not responsible for the privacy practices of external sites or services that we do not control.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be reflected on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at contact@phantomcitystudios.com.